While we are still investigating why the lack of internet connection makes the heart rate sensor unable to run. However, during our research, we noticed that it is also one of the main things that cause the issue. While it is true that the heart rate sensor has nothing to do with the internet connection and the sensor has to record field data without it. Once he gets the correct placement, he should put the heart rate monitor back in the same position. He should try placing the device on other parts of his body until he finds one that works properly. If the user has placed the heart rate monitor on the incorrect part of his body, he should immediately remove the device. Similar Guide:- Peloton Heart Rate Monitor Not Working? Troubleshooting The customer service experts would help him get back his heart rate monitor. If the user has misplaced the heart rate monitor, he should immediately contact the customer service team of the company. This could cause damage to the sensor and hence make the heart rate monitor not work. The user might have used the device incorrectly by placing it on the wrong parts of his body. It could happen due to many reasons including improper use of the device. After selecting it, you will see a 3-second countdown before the app starts tracking your stats.One of the most common reasons for the heart rate monitor not working is that it might be broken. You can do that by going to the HOME section of the app and selecting the HIIT workout. To track your stats during the Orange Theory Live work out if you don't have a Burn heart rate monitor you will have to connect your heart rate monitor to the mobile app and tap the HIIT workout. Once paired, you will see your heart rate data will show, including your Splat Points. The following window will open at the top right of your browser, once you have visibility of your OTbeat Burn, click pair. If you joined the class and forgot to pair your heart rate monitor there is no need for you to go back to pair it, just click the "Connect" button from the Orangetheory Live interface and turn on your heart rate monitor (Don't forget to perform step 1). I forgot to pair my heart rate monitor from the before joining the class!! ***After turning On your Bluetooth proceed with step 2, your heart rate monitor will not show as an option to pair directly to your computer.***Ĭlick Apple menu > System Preferences, then click Bluetooth.Ģ) Turn on your Heart Rate Monitor, when logging into class you will be presented with the option to pair your it (last icon to the right).ģ) The following window will open at the top right of your browser, once you have visibility of your OTbeat Burn, click pair.Ĥ) After your Heart Rate Monitor is paired you will see your heart rate in the settings page, make sure you also select the camera, microphone and speaker for the class and click "Join Class" On the left panel, select Bluetooth & other devices, make sure your Bluetooth is on. Open the start menu, click on settings and then select devices Follow these steps to pair you OTbeat Burn or Flex heart rate monitor to Orangetheory Live (Google Chrome):ġ) Turn on the Bluetooth on your computer.
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